Descrição da Função

Join Our Team!
French Customer Advisor - 100% Remote Opportunity in Lisbon

Are you fluent in French and passionate about providing outstanding customer service? We're looking for dynamic individuals to join our team as Customer Advisors, working remotely from the vibrant city of Lisbon!

Your Role
Assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
Provide account and application support to customers with regards to software functionality.
Provide accurate and real-time responses to the customers inquiries.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Requirements
Native or Fluent French Fluent English (mandatory).
Previous experience in Contact Centre or Customer Service (preferable)
Good communication skills and a positive mind!

What We Offer
100% remote work Enjoy the flexibility of working from the comfort of your own home in beautiful Lisbon
Schedule Monday to Sunday 0800 to 2100 (8H rotative shifts) // Days Off 2 Days Rotational
Base salary 985 (per 14 months)
Meal Allowance 7.23 per day (meal card)
Transport Allowance 20 per month (card)
Health Insurance since the 1st day
Relocation Package (Apartment Room Reimbursement of Airfare).
Direct contract with the client.

Ready to embark on an exciting remote adventure in Lisbon? Apply now and join our team of dedicated professionals!

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